Phone: 712-755-5182

2412 Southwest Ave, Harlan IA 51537

Contact HMU

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E-mail updates

Sign up for timely emails or texts on electric, gas, water or telecom services, outages, and more.

Whole home DVR

Add a whole home DVR and watch recorded programs in any room. Pause and rewind live programs. Includes whole home wireless router.

Be safe. Save time. Call 811

Before you start to build a deck, install a fence, or put in new shrubs, ALWAYS call 811 to have underground utility lines marked.

Look For The Energy Star

Qualifying Energy start appliances receive a rebate from HMU. Check the brochure before you buy.

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Electric - Gas - Water - Cable TV - Internet - Telephone

 

 

get in touch

Phone & Office Hours:

Phone Answered 24 hours a day

(712) 755-5182

(712) 755-2320 FAX

Regular Office Hours:

7:30 A.M. - 4:30 P.M. (Monday - Friday)

Emergency Services:

24 Hrs. a Day/ 7 Days a Week

Street Address:

2412 Southwest Avenue
Harlan, IA  51537

Mailing Address:

PO Box 71
Harlan IA  51537

Email Contact List:

Click on any name to send an email.
Name Title Duties
HMU General e-mail address A question or comment will receive a quicker response if directed to the proper person below. You can use the general HMU e-mail address for any inquiry, comment or suggestion if you aren't sure who to specifically address it to.
Amy Barrett Marketing Associate Amy oversees video production and programming on HMU local channels 14, 15 and 16. Contact Amy to purchase advertising on HMU local channel 14, submit PSA requests for channel 14, or order copies of programs seen on HMU channel 15 and 16.
Lela
Brown
CSR-Utilities Contact Lela with questions on Electric, Gas, and Water bills. She also helps with connections, disconnections and changes in electric, gas and water service.
Patti Burroughs CSR Patti is the primary telephone and walk in contact for HMU. She helps set up new accounts. Assists customers and refers people to additional CSR, CEO, Director or Employees as required.
Denise Buttry CSR-Telecommunications Denise schedules Cable TV, Internet and telephone installations and service calls. She helps troubleshoot telecommunication service problems as well as answers questions regarding telecom services or equipment.
Jim Gedwillo Director of Telecommunications Jim is part of the management team and oversees operations of the Telecom department.
Lexie
Hagle
CSR-Telecommunications Lexie schedules Cable TV, Internet and telephone installations and service calls. She helps troubleshoot telecommunication service problems as well as answers questions regarding telecom services or equipment.
Doug Hammer Director of Marketing and Stakeholder Relations Doug is part of the management team. He oversees HMU marketing and advertising and front office operations. He's the one to call for questions regarding HMU's energy efficiency and customer rebate programs.
Jennifer Kelly Director of Administration Jenney is part of the management team. She is Secretary to entire staff. She is the liaison with the Board of Trustees and coordinates Board meetings and materials. Jenney also administers HMU Human Resources and Payroll.
Debra McLaughlin Finance Assistant Deb is the one to contact with questions on accounts payable, collections, customer payment arrangements and utility financial assistance.
Paul Wingert Store Clerk/General Maintenance Paul oversees purchasing and manages inventory control.
Ken Weber CEO Ken is CEO and oversees operation of the Utilities.

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